If you are a Telkom customer and want to cancel your contract without leaving your home, you are in luck. Telkom provides a simple and straightforward online cancellation process that you can complete in a few easy steps. Here is a guide on how to cancel your Telkom contract online.
Step 1: Access the Telkom website
The first step in cancelling your Telkom contract is to access their website. The website’s URL is www.telkom.co.za. Once you are on the website, look for the ‘My Telkom’ option and click on it.
Step 2: Log in to your Telkom account
Once you have accessed the ‘My Telkom’ page, you will need to log in to your account. Enter your Telkom username and password to proceed. If you don’t have an account, you will need to create one.
Step 3: Navigate to the cancellation section
After logging in, navigate to the ‘Cancel My Service’ section. You can find this option on the menu that appears on the left side of the page. Click on it to proceed to the next step.
Step 4: Select the service you want to cancel
Once you are on the cancellation page, select the service that you want to cancel. This can include your home phone, internet, or mobile plan. Select the service(s) you wish to cancel and follow the prompts to complete the cancellation process.
Step 5: Review your cancellation request
Before submitting your cancellation request, review the details to ensure that all the necessary details are correct. If there are any errors, make corrections before proceeding.
Step 6: Submit your cancellation request
Once you have reviewed the details and are satisfied that everything is correct, submit your cancellation request. Telkom will then process your request, and you will receive a confirmation email once the process is complete.
In conclusion, cancelling your Telkom contract online is a simple and straightforward process that you can complete in a matter of minutes. Follow these easy steps, and you`ll be well on your way to ending your contract without having to leave your home.